TERMS AND CONDITIONS

By placing an order on the Proplas e-commerce site you are offering to purchase a product on and subject to the following terms and conditions. Proplas International Ltd reserves the right to modify these terms at any time.

INTELLECTUAL PROPERTY

The intellectual property rights in all content made available to you on our Proplas e commerce site remains the property of Proplas and are protected by copyright laws.  You are not permitted to copy any of the content which appears on this Website, (Content being Text, graphics, logos, images, audio clips, video, data, music, software, and other material) legal actions will be taken to stop the damage caused by a counterfeit Proplas brand or Proplas designs.

DATA PROTECTION

All customer information will be treated under the terms of the Data Protection Act. We may identify and inform you of other products and services offered by Proplas which would be of interest to you. You must tell us if you do not wish us to do so.

We do not store credit card details, nor do we share customer details with any third parties

Formation of Contract and Cancellation

The Company’s catalogues, Internet shop, price lists and quotations do not constitute offers made by the Company unless they are expressed to be fixed quotations remaining open for a specified period and the Company reserves the right to withdraw or revise the same at any time prior to the Order Acknowledgement. : Customer shall not cancel any order without the Company’s previous consent in writing. Such consent may be made conditional on payment by the Customer of an appropriate charge. No other obligation or agreement relating to the sale of the Goods, Services or the supply of Software is binding on the Company unless set out in the Agreement or in an amendment or addition thereto duly agreed in writing by the Company.

Return of goods:

In no circumstances may goods supplied against a firm order be returned without our prior written consent and the receipt of your advice note stating the reason for return and date and number of our invoice. All goods returned must be securely packed and consigned carriage paid. In all cases we reserve the right to make a handling charge, and the issue of our goods received note will not bind us to issue any credit in respect of the goods.

If the Goods are returned and there is no breach of warranty, then the Supplier shall be entitled to charge a restocking fee of a minimum of 25% of the invoice value of the Goods so returned.  This can increase depending on the manufacturers stock status of the products.  Note : Goods will only be accepted for restocking in the original packaging and with factory seals intact.

Loss or damage in transit:

Notification of any shortage or damage must be received by Proplas within three days after the date of delivery; otherwise, no claim will be entertained. Written notice of any non-delivery must be received by Proplas within seven days after the date of invoice. Time is of the essence of this clause. Our liability in respect of any claim accepted under this clause is limited to making up the shortage or replacing any goods proven to have been damaged or lost in transit to the point of delivery, and we accept no liability for any loss or damage suffered by you whether direct or consequential and howsoever arising.

Performance:

It is your responsibility to determine that the goods are sufficient and suitable for the purpose to which they are to be put. We cannot accept any responsibility either in respect of the installation of any goods or as to the ultimate performance of any product in which the goods may be installed. We shall in no way be liable for any direct or consequential damage, loss or expense arising from any defect or inefficiency caused by the manner in which the goods are used.

Warranty:

All goods supplied by us are manufactured by others. Accordingly, we shall pass on to you the benefit of the warranty, if any, given by the manufacturer of the goods. Our liability under this clause shall be in lieu of any warranty or condition implied by law as to the quality or fitness for any particular purpose of the goods, and we shall not be under any liability, whether in contract, tort or otherwise, in respect of any defects in goods delivered or for any injury, damage or loss resulting from such defects or from anything done or omitted in connection with the goods or from any work done in connection therewith.

TITLE AND RISK

The risk in the Goods shall pass to the Customer on completion of delivery.

Title to the Goods shall not pass to the Customer until the Proplas has received payment in full (in cash or cleared funds) for the goods:

Until title to the Goods has passed to the Customer, the Customer shall hold the Goods store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier’s property; not remove, deface or obscure any identifying mark or packaging on or relating to the Goods; maintain the Goods in satisfactory condition and keep them insured against all risks for their full price from the date of delivery;

International Customers:

If Goods are being ordered from outside Proplas International Limited’s country of residence, import duties and taxes may be incurred once the Goods reach their destination. Proplas International Limited are not responsible for these charges and we undertake to make no calculations or estimates in this regard. If a Purchaser is buying internationally, they are advised to contact their local customs authorities for further details on costs and procedures. The Purchaser of the Goods will also be the importer of record and as such should ensure that the purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Proplas International Limited gives no guarantee that the packaging of the Goods will be free of signs of tampering., Sanctions or Embargoes in force at the time from the UK Government, European Union or UN ( US export regulations may also apply to some products) and such restrictions may prevent supply of the goods. In some cases we may require End-User details and/or Dual Use WMD statements prior to supply. Should an Export License be required, or additional documentation including Certificates of Origin, it may be necessary to apply additional costs.

DISCLAIMER

Proplas try to keep product information as up to date as possible. However, manufacturers specifications are liable to change without notice. Product photographs are intended to illustrate the model but may, occasionally, not reflect the product as sold. 

While every effort is made to provide accurate and up to date information, Proplas cannot be held responsible for any errors or omission on our website or brochures.

Although Proplas make all efforts to ensure that all pricing information on the e-commerce website is accurate, occasionally an error may occur and goods may be incorrectly priced. If a pricing error is discovered or an order is placed at the erroneous price we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.

All orders made by you through the Website are subject to acceptance by us. We may choose not to accept your order for any reason and providing no payment has been taken nor any explicit acceptance of your order has been accepted, we will not be liable to you or to anyone else in those circumstances.

After submitting an order to us we will send you an order acknowledgement email with your order number and details of the goods that you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.

For certain goods, information concerning stock availability is not available on the Website. If you order goods which are not available from stock, we will contact you by e-mail and you will have the option to wait until the goods are available from stock or cancel your order in accordance with our cancellation and returns policy. In the event your order is cancelled, we will refund any payment already collected from you in respect of that order, in accordance with our cancellation and returns policy.

Any email or other electronic acknowledgement by us regarding receipt of an order placed by you does not constitute legal acceptance by us of your order.

While every care has been taken to ensure that this website is virus-free, Proplas accepts no liability for viruses or virus damage as result of using this website.

Nothing in these terms and conditions affect your statutory rights.

LIMITATIONS OF LIABILITY

IN ALL CIRCUMSTANCES PROPLAS INTERNATIONAL LTD ‘S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. PROPLAS SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT. PROPLAS SHALL NOT BE LIABLE FOR THIRD PARTY CLAIMS FOR DAMAGES AGAINST THE CUSTOMER, OR FOR MALFUNCTION, DELAYS, INTERRUPTION OF SERVICE, LOSS OF BUSINESS, LOSS OR DAMAGE TO EXEMPLARY DAMAGES, WHETHER OR NOT PROPLAS HAS BEEN MADE AWARE OF THE POSSIBILITY OF SUCH CLAIMS OR DAMAGES.